Refund Policy

Website previews

Free previews are always free. If you don't like your preview, you owe nothing.

Website setup fees

If you cancel before we start building your full site, we refund your setup fee in full. After work starts, you can cancel before launch and receive a refund minus work already completed. After your site launches, setup fees are not refundable.

Monthly care and ad management plans

Cancel any time before your next billing date and you won't be charged again. We don't refund partial months, and your service continues to the end of the paid month.

Quick Boost and listing ad campaigns

Cancel before your campaign goes live for a full refund. Once ads are running, we can stop the campaign and refund any unspent ad budget, minus design and setup fees.

Add-ons

One-time add-ons such as logo design or video ads are refundable until we deliver the first draft.

How to request a refund

Call 888-858-6672 or email us with your business name and order details. Approved refunds go back to your original payment method within 5 to 10 business days.

Contact

Questions? Call 888-858-6672 or email kairosservicellc@gmail.com. Kairos Service LLC, doing business as Kairos Service Digital (“Kairos,” “we,” “us”), 5251 W 116th Place, Suite 200, Leawood, KS 66211.